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A Modern Payments Solution with Humans

With the best payment APIs for today's software company, Usio offers unparalleled San Antonio, Texas-based support staff who are available when you need them. We guarantee it.

Meet your team.


Your Payments
Support Team


Greg Carter

Executive Vice President

My goal is to keep my staff equipped with everything they need from the correct resources, technology, and support to ensure every Usio Partner is successful.



Clayton Clark

Manager, Sales Operations

Every Usio Partner is different. No fear. I'll work through every situation addressing each technical challenge as needed.



Tracy Rickman

IT Manager & Developer

I built the Usio Integrated Payments system and infrastructure. I'm here to keep things flowing, simply and seamlessly while addressing your unique needs.



Senior Paygo

Emotional Support

I like chicken and cheese.



Bhumika Kachhadia

IT Support Manager

I work alongside Tracy providing technical support while specializing PCI Compliance and ACH



Julie Villarreal

Partner Support Manager

Once onboarding is complete, I'm here to support your downstream merchants while working with you to maintain the best possible payment systems.



Marie Arellano

Customer Support Manager

 Whether it's online or in-line payments, I provide startup and ongoing support to your software users (merchants). No need to hire additional support staff, I've got you covered.


Usio Integrated Payments Resources

5 Signs Payments are
Damaging Your Brand

Everything You Need to
Know About Security
for Payments

Automated Onboarding

With Usio, you may upload 1 merchant or 10,000 with just a few clicks. We like to keep it simple by minimizing the number of steps, forms, and documents required.


Compliance & Security

Among the different compliance levels, there’s one that’s the real deal—the one and only PCI Level 1. So, you're not only protected, we also maintain full PCI-DSS compliance for merchants and developers. That's not all. For added value, Usio also includes Tokenization. You can relax—you're protected with the best-in-class.

Proprietory Technology

At Usio, we own and develop the integrated payment platform we offer. It's not a solution of another payment processor like our competitors. This means you're not passed off to another company when challenges arise. You receive customized support straight from the source. No delayed responses, no middlemen, no markups.