Creating a seamless and efficient merchant (software user) onboarding experience is crucial for any SaaS platform integrating payments. It not only reflects on your professionalism but also directly impacts the user’s experience. At Usio, you get all the advantages of 25 years of payments experience and the benefits of our seamless onboarding. Take a look.
Automated Onboarding: With Usio, you may upload 1 merchant or 10,000 with just a few clicks. We like to keep it simple by minimizing the number of steps, forms, and documents required.
Automated Verification: We utilize automated verification tools to validate the provided information. This includes tools for identity verification, business verification, and compliance checks. This eliminates the need for supporting documentation and can expedite the approval process within minutes.
Personalized Support: The primary factor driving organizations to choose Usio over the competition is our unparalleled integrated support services. With Usio, you gain direct access to our skilled developers as well as our highly responsive support team. The presence of dedicated professionals to address queries, facilitate processes, and offer aid holds paramount importance. Every step of the way, you’ll find the guidance and assistance you need from Julie Villarreal, our Director of Client Services, and her proficient team. This commitment is our guarantee to you.
Marketing Support: Informing your software users of your integrated payment solutions can be time-consuming. Usio is available to support your efforts and even create branded marketing materials as needed. After all, integrated payments are our area of expertise.
Customizable Integration: We provide easy-to-use APIs that seamlessly integrate payment processing into existing workflows. This reduces technical barriers and allows merchants to start accepting payments quickly. Usio easy-to-use suite of APIs is a complete commerce payments toolkit for enterprise software utilizing JavaScript, Ruby, PHP, Python, C#, Android, Objective-C and cURL.
Compliance and Security: We provide only the best for our partners and their customers, PCI Level 1 and tokenization. And, your onboarding process complies with relevant regulations (such as KYC and AML.) Merchants need to feel confident that their sensitive information is handled securely.
Testing Environment: We provide a sandbox or testing environment to simulate transactions before going live. This helps ensure that the integration works correctly and reduces the risk of errors affecting real transactions.
Feedback: We are never perfect, but we’d like to be. Usio is open to feedback. As your platform evolves and new technologies emerge, we look for opportunities to make the process even smoother.
Remember, a frictionless onboarding process sets the stage for a successful and lasting relationship with your merchants and software users.
