Powering Utility Providers with Modern Billing & Payment Solutions

Utility Billing Solutions Built for Reliability, Speed, and Accuracy

Usio brings end-to-end billing and payment capabilities to utility companies. From digital billing to physical print and mail, we provide accuracy, speed, and full regulatory compliance—so you can focus on service, not operations.

Bill Print & Mail Services Designed for Utilities

Handle high-volume print and mail tasks without sacrificing flexibility or customization.

Customizable Templates

Send branded bills and inserts tailored to your utility’s branding and communication needs.

High-Volume Output

Easily process 100,000+ statements per day during peak billing cycles.

Fast Turnaround

Get mail out quickly and accurately—helping ensure on-time payments and customer satisfaction.

Hosted Payment Pages

Provide secure, user-friendly digital portals for customers to pay online.

QR Code Billing

Print scannable QR codes that link to personalized payment experiences.

Email Notifications

Automatically send reminders and payment prompts directly to inboxes.

Real-Time Status Updates

Stay informed with full visibility into payment progress and activity.

Insert Matching with MRDF Technology

The Fastest Path to eBilling

Our Mail Run Data File (MRDF) technology ensures 100% match accuracy between every envelope and its corresponding inserts—so your customers receive exactly what they should, every time.

Go digital without missing a beat. Usio offers a seamless transition from paper to paperless billing with:

 

Embedded AP & AR for Utilities

Usio is more than a billing partner—we offer fully embedded Accounts Payable (AP) and Accounts Receivable (AR) automation. From disbursements to collections, we help utility companies gain visibility, reduce manual work, and simplify accounting.

Auto-reconcile Payments and Deposits

Save time and reduce human error with automated reconciliation tools.

Generate and Send Invoices in Just a Few Clicks

Quickly create and deliver accurate invoices from a single platform.

Embedded Payment Rails 

Accept and disburse using ACH, credit/debit, RTP, and more—natively.

Schedule Vendor and Contractor Payments

Keep operations moving with timely, automated outgoing payments.

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Escheatment Services

When refund checks go uncashed or utility credits remain unused, managing those funds can be a headache. Usio’s Escheatment Services simplify the entire process by tracking, reporting, and transferring unclaimed property in full compliance with state laws—protecting your organization from penalties while saving valuable time.

Send to Bank (ACH or Direct Deposit)

Offer direct and reliable bank transfers for refunds and credits.

Send to ATM (via Prepaid Cards)

Enable convenient cash access for utility-related disbursements.

Send to Venmo, PayPal, or Other Digital Wallets

Support the platforms your customers already use and trust.

Issue Prepaid Cards

Perfect for promotional credits, refunds, or customer support payouts.

Funds Disbursement for Utilities

Usio’s disbursement engine is designed to reduce friction, support compliance, and improve customer satisfaction.

Need to send rebates, refunds, or energy assistance payments? Usio gives you multiple ways to disburse funds with ease:

  • Utility-Tailored Solutions
  • Fully Integrated Print + Digital Workflows
  • Modern Payments, Traditional Reliability
  • Fast Implementation, No IT Headaches
  • 100% Accuracy with MRDF Match Technology
  • PCI Level 1, HIPAA, and SOC 2 Compliant 

Power Your Billing with Confidence. Choose Usio.

Talk to our utility billing experts today and see how Usio can streamline your entire billing and payments ecosystem—from the mailbox to the meter.

Corporate Headquarters
Additional Locations

Austin Division

Usio Output Solutions