ROLE

Usio is seeking a talented Backend Developer (Microservices) passionate about building cloud native solutions.

LOCATION

San Antonio, TX or Austin, TX

TEAM

You’ll join our the Usio Card Issuing Team where great experiences are at the heart of everything we do. The Card Issuing Team has developed an innovative debit card product that serves to offer financial incentives to Fortune 500 companies and over 90 leading cities and charities. We’re geeks who are excited by using new technology but are even more excited by inventing it ourselves. Our environment offers many opportunities to experiment, share ideas and make a huge impact on the cardholder experience.

TECHNOLOGY

We develop and operate the full card issuing and processing stack which offers unique flexibility and agility to release new innovative features, often giving us a first-to-market advantage. We are one of the first prepaid cards to offer contactless payments and the only to offer it for gift cards. We also offer an incentive and reward card product for businesses which offers real-time delivery through the use of virtual card technology.

ENVIRONMENT

Want to work with us? Our office is modern, casual, friendly and fun. We work hard but believe in a work-life balance that means you aren’t spending long hours in the office everyday as long as you’re meeting your goals. We're a tight knit team of talented individuals working together in a collaborative and ego-free environment. The position can office out of our corporate offices in San Antonio, Texas OR our Prepaid division’s offices in Austin, Texas.

EXPECTATIONS

As a Backend Developer (Microservices), you’ll help develop new microservices and migrate/redevelop existing APIs and services into microservices. As a small team, you'll have opportunities to gain exposure to technologies and skills that you've had an interest in but have been unable to pursue in a professional environment.

REQUIRED EXPERIENCE

• 2 years of experience as a cloud-native backend developer
• 1 year of experience with Microservices
• 1 year of experience with Docker and Kubernetes
• 1 year of experience with a cloud provider (AWS, Google, Azure)
• 2 years of experience with one of the following: Go, C#, C/C++ or Java
• 2 years of experience with T-SQL
• 2 years of experience with Git
• Willing to learn Go (Golang)

PREFERRED EXPERIENCE

• 1 year of experience with Go (Golang)
• 1 year of experience with Azure Automation, Google Cloud Functions or OpenFaas
• 1 year of experience with CI/CD pipelines

ROLE

We are looking for a full-time Customer Support Representative to assist with ongoing daily customer support items related to payment processing. The successful candidate should be flexible and be able to multitask as well as communicate effectively between team members and customers via phone and email. Ultimately, you will help establish our reputation as a company that provides excellent customer support during all interactions.

LOCATION

San Antonio, TX

RESPONSIBILITIES

• Troubleshooting, researching and solving product and transaction issues
• Tracking down and verifying all necessary documentation
• Responding to daily customer queries in a timely, accurate, and highly professional manner via multiple communication methods
• Issues can range from processing errors, chargebacks, voids/refunds, settlements, fees, holds, unlocking accounts, creating user credentials and more
• Update sensitive information with extreme attention to detail
• Using several different systems with a high degree of proficiency

REQUIREMENTS

• Experience as a Support Representative or similar customer-facing role.
• Familiarity in the payments/banking industries is a plus
• Strong Excel skills a plus
• Excellent communication and problem-solving skills
• Multi-tasking abilities
• Ability to manage difficult personalities and situations

BENEFITS

• Competitive, full-time salary commensurate with experience
• Employer paid Medical, Dental, Vision, Life & Disability coverage for employees. Family coverage is also available
• 401 (k) Retirement Plan with employer matching
• Paid Time Off
• Equity Participation
• Annual training allowance

This position will gain a broad range of experience within the accounting department – from the daily/monthly/yearly tasks to accounting research to special projects.

• Reconciling Cash Accounts
• Cash Forecasting
• Month End Close
• Balance Sheet Reconciliations
• Special Projects

Requirements of the Accountant-Intermediate:

• Bachelor’s Degree in Accounting required
• Minimum three to five (3-5) years accounting experience
• QuickBooks Experience
• Excel Experience

ROLE

Usio is seeking a talented Front-End Developer passionate about building web and native applications using React.

TEAM

You’ll join our Usio’s Card Issuing Team where great experiences are at the heart of everything we do. Usio’s Card Issuing Team has developed an innovative debit card product that serves to offer financial incentives to Fortune 500 companies and over 90 leading cities and charities. We’re geeks who are excited by using new technology but are even more excited by inventing it ourselves. Our environment offers many opportunities to experiment, share ideas and make a huge impact on the cardholder experience.

TECHNOLOGY

We develop and operate the full card issuing and processing stack which offers unique flexibility and agility to release new innovative features, often giving us a first-to-market advantage. We are one of the first prepaid cards to offer contactless payments and the only to offer it for gift cards. We also offer an incentive and reward card product for businesses that offer real-time delivery through the use of virtual card technology.

ENVIRONMENT

Want to work with us? Our office is modern, casual, friendly, and fun. We work hard but believe in a work-life balance that means you aren’t spending long hours in the office every day as long as you’re meeting your goals. We're a tight-knit team of talented individuals working together in a collaborative and ego-free environment. The position can office out of our corporate offices in San Antonio, Texas, OR our Prepaid division’s offices in Austin, Texas.

EXPECTATIONS

As a React Front End Developer, you’ll be expected to create engaging user experiences. You'll translate designs into consumer-facing responsive web applications. You’ll integrate with our Rest APIs and other 3rd-party services. You’ll collaborate with designers, account representatives and other stakeholders in brainstorming new ideas, developing features, gathering feedback and iterating, thereby continuously providing impactful improvement to our products.

REQUIRED EXPERIENCE

• 2+ years of experience with React

• 2+ years of experience translating designs into consumer-facing responsive web applications

• 1+ years of experience with Git

PREFERRED EXPERIENCE

• 2+ years of experience with React Native

• 1+ years of experience with deploying mobile apps to Apple’s App Store and Google Play

• 1+ years of experience with unit testing

• 1+ years of experience selenium, protractor or other testing frameworks

• Bachelor's degree in Computer Science