Electronic

Bill Presentment & Payment

Modern Billing. Faster Payments. Better Processing Rates.

Present bills digitally, accept payments seamlessly, and give your team instant access to every statement, without digging through PDFs.
Electronic Bill Presentment and Payment (EBP&P) is designed for billing-heavy organizations that can’t afford friction.

Who is Thriving with EBP&P

Trusted by organizations that send thousands of recurring bills every month—and need reliability at scale.

Billing Shouldn’t Be This Hard

Most billing teams are forced to work around outdated systems that were never designed for scale—creating friction for staff, customers, and cash flow.

The Problem We Solve

Billing Shouldn’t Be This Hard

Most billing teams are stuck juggling:

  • Paper bills and postage costs
  • Disconnected payment portals
  • Customer calls asking for old statements
  • Staff wasting time hunting through folders and PDFs
  • Slow payments and frustrated customers

Billing becomes reactive instead of efficient.

The Solution

One Portal for Bills, Payments, and Access

Our EBPP platform brings everything together:

  • Digital bill presentment (email, print, or both)
  • Secure online bill access for customers
  • Seamless payment routing (ACH, debit, credit)
  • A clean, intuitive experience for staff and payers
  • Mobile-friendly by design

Bills are easy to find. Payments are easy to make. Your team finally has control.

The Problem We Solve

Most billing teams are stuck juggling:

Paper bills and
postage costs

Disconnected
payment portals

Customer calls asking
for old statements

Staff wasting time hunting
through folders and PDFs

Slow payments and
frustrated customers

How It Works

How Usio Fixes Billing - Step by Step

For Your Customers

For Your Team

1. Receive A Bill by Email, Mail, or Both
2. View the statement online

(no guessing, no confusion)

3. Click Pay Now and complete payment securely
4. Access current and past statements anytime
Step 1
Bill Creation & Delivery
Present bills the way your customers expect—without changing your internal workflows.

Usio ingests your billing data and generates digital-ready statements that align with your existing workflows. Bills can follow your current layout or be optimized for digital delivery without disrupting internal processes.

  • Supports multiple document and statement types
  • Maintains your branding, layout, and bill structure
  • Automatically applies delivery rules for email, print, or hybrid delivery
  • Ensures consistency across every billing cycle

Bills are delivered clearly, consistently, and on time—without manual intervention.

Step 1
Step 2
Digital Bill Presentment
Give customers immediate access to their statements—no portals to hunt down.

The moment a bill is delivered, customers gain secure online access to their statement. No third-party portals, no lost PDFs, and no confusion about where to find billing information.

  • Secure, self-service online bill access
  • Clear statement views with balances, due dates, and line items
  • Mobile-friendly access from any device
  • No complex logins or external systems

Customers know exactly what they owe and where to find it.

Step 2
Step 3
Embedded Payments
Make it easy to pay by keeping payments where the bill lives.

Payments are embedded directly into the billing experience, allowing customers to complete transactions without being redirected to external systems.

  • ACH, debit, and credit card payments supported
  • Optimized for recurring and high-volume billing
  • Secure, compliant transaction processing
  • Reduced friction leads to faster payment completion

Fewer steps result in faster payments and higher adoption.

Step 3
Step 4
Real-Time Payment Visibility
See payments as they happen—without waiting or reconciling manually.

As payments are submitted, billing teams gain immediate visibility into transaction status and account activity, eliminating delays and manual reconciliation.

  • Real-time payment confirmation and tracking
  • Reduced lag between billing and reconciliation
  • Fewer manual follow-ups and exceptions
  • Improved cash flow forecasting

Billing teams move from reactive to proactive.

Step 4
Step 5
Statement Search & Support Tools
Find any bill in seconds—without digging through folders or inboxes.

Usio equips staff with fast, intuitive tools to locate and manage statements, dramatically reducing time spent searching and responding to billing inquiries.

  • Search statements by name, account number, or date
  • Instantly re-send bills via email
  • Update delivery preferences on behalf of customers
  • Resolve billing questions faster with fewer calls

Support teams spend less time searching and more time resolving.

Step 5
Step 6
Secure Archival & Long-Term Access
Keep every bill secure, searchable, and accessible long after delivery.

Every statement is automatically archived with configurable retention policies and secure access controls to support both operational and compliance needs.

  • Secure access to historical billing records
  • Configurable retention and access controls
  • Faster resolution of disputes and audits
  • No reliance on shared drives or legacy storage

Historical billing data becomes an advantage, not a liability.

Step 6
Step 7
Continuous Optimization
Scale confidently with infrastructure built for growth.

As billing volume increases, Usio continues to support optimization through scalable infrastructure, reporting visibility, and hands-on support.

  • Designed for high-volume, recurring billing
  • Built to scale alongside your organization
  • Backed by U.S.-based billing and support experts
  • Flexible enough to evolve with your needs

Your billing system grows with you—without disruption.

Step 7
Bank Lending Illustration by Usio

Flexible Enough for How You Operate

very organization bills differently. This platform adapts to your workflows—not the other way around.

Designed to support:

  • Multiple document types and billing formats

  • Existing statement layouts or redesigned digital versions

  • Automatic handling of print and electronic delivery rules

  • Full EBPP deployments or integrations alongside current systems

Whether you want a complete billing and payments solution or a phased rollout, Usio meets you where you are.

Built for Real-World Billing
Flexible Enough for How You Operate

Every organization is different. This platform adapts to you:

Whether you want a full billing and payments experience—or a phased rollout—we meet you where you are.

Powering Utility Providers with Modern Billing & Payment Solutions
cloud storage payment sofotware

Archival
Every Bill. Instantly Accessible.

Archival isn’t the product—it’s the advantage.

Your team finds what they need in seconds, not hours.

Why This Matters

Better Billing = Better Outcomes

This isn’t just billing software. It’s infrastructure for how modern organizations get paid.

Frequently Asked Questions

Embedded payments involve many moving parts behind the scenes, and these FAQs explain how Usio helps platforms manage routing, compliance, tokenization, and gateway connections. Each answer gives a clear picture of how Usio supports a flexible and scalable payment infrastructure.

A gateway acts as the secure messaging layer between your platform and the payment processor. It handles:

  • Transaction authorization requests
  • Tokenization
  • Risk scoring
  • Routing logic
  • Network retries
  • Card brand compliance


In embedded payments, the gateway sits behind your UI and API, making the entire payment flow feel native to your platform without requiring your team to manage the card network protocols directly.

Usio provides a unified API layer that abstracts the complexity of Worldpay and Repay integrations. Instead of your developers managing multiple gateway certifications, message formats, or settlement rules, Usio handles:

  • Gateway routing
  • Processor certification
  • Token vaulting
  • Settlement reporting
  • Chargeback data collection
  • 3DS/SCA support


Your platform receives a clean, normalized transaction response regardless of which backend processor is used.

Different processors have different:

  • Interchange programs
  • Transaction fees
  • Risk models
  • Dispute fees

Usio blends these into a single revenue share model so SaaS companies do not need to negotiate or manage processor-by-processor economics. This is especially helpful when scaling across industries or risk profiles.

Usio handles PCI Level 1 certification end-to-end:

  • The SaaS platform never touches card data
  • Tokenization happens before data hits your servers
  • PCI scope stays entirely with Usio + the backend processor

This prevents SaaS companies from ever needing PCI audits, scanning, or card data storage.

Yes — Usio’s backend processor flexibility allows:

  • Volume-based pricing
  • Industry-specific fee structures
  • Vertical-specific underwrite rules
  • Dynamic transaction fees based on MCC or card type

Your platform can offer “Stripe-like onboarding” but with custom pricing Stripe will not allow.

Usio absorbs the changes.
Your platform does not need to update forms, workflows, or compliance logic. Usio handles all processor updates and ensures frictionless continuity for your merchants.

Usio provides real-time transaction reporting regardless of processor latency by:

  • Polling each gateway
  • Normalizing message responses
  • Surfacing a single transaction history for the platform
  • Providing consistent webhook events


This is extremely valuable for platforms with high transaction volume or complex routing logic.

Direct integrations require:

  • Full PCI Level 1 audits
  • Custom certification
  • Chargeback and dispute management
  • Multiple merchant onboarding processes
  • Unique settlement flows
  • Multiple reporting systems
  • No revenue share optimization

Usio provides a single unified integration, revenue share, reporting, onboarding, and support layer — dramatically simplifying the entire payments infrastructure.

Additional Payment Resources

Payment Guide
2026 Complete Guide to Payments
ebilling
eBilling Trends Every Business Should Know for 2026
Customer Experience
Why Payment Flexibility Will Define Customer Experience in 2026
Ready to Modernize Your Billing Experience?

Whether you’re replacing an outdated system or finally unifying bills and payments, we’ll show you what’s possible. Complete the form below to talk to a billing specialist and schedule your demo.

Corporate Headquarters
Additional Locations

Austin Division

Usio Output Solutions